TruConnect offers discounted tablets through the Affordable Connectivity Program (ACP), a U.S. government initiative aimed at helping low-income households access internet services and devices.
While the tablets aren’t entirely free, eligible individuals can receive a significant dTruConnect offers discounted tablets through the Affordable Connectivity Program (ACP), a U.S. government initiative aimed at helping low-income households access internet services and devices.
While the tablets aren’t entirely free, eligible individuals can receive a significant discount, reducing the cost to as low as $10.01. Here’s a comprehensive guide on how to obtain a discounted tablet from TruConnect:
TruConnect Free Tablet Eligibility Criteria
To apply for a free or discounted tablet through TruConnect’s Lifeline program, you’ll need to provide specific documentation to verify your eligibility. Here’s a comprehensive list of the required documents:
1. Proof of Identity
Provide one of the following:
- Government-issued photo ID (e.g., driver’s license, passport, state ID)
- Birth certificate
- Certificate of U.S. Citizenship or Naturalization
- Permanent Resident Card or Green Card
2. Proof of Age
If you’re under 18 and applying as an emancipated minor:
- Court document or certificate verifying emancipated minor status
3. Proof of Address
Submit a document that includes your name and current physical address:
- Utility bill
- Lease or mortgage statement
- Most recent W-2 or tax return
- Driver’s license or other valid government, state, or Tribal ID
4. Proof of Income
If qualifying based on income (at or below 135% of the Federal Poverty Guidelines):
- Prior year’s state, federal, or Tribal tax return
- Current income statement from your employer or a paycheck stub
- Unemployment or Workers’ Compensation statement of benefits
- Federal or Tribal notice letter of participation in General Assistance
- Divorce decree, child support award, or other official document containing income information
5. Proof of Program Participation
If qualifying through participation in government assistance programs:
- Benefit award letter
- Approval letter
- Statement of benefits
- Benefit verification letter
These documents should include:
- Your name or dependent’s name
- The program name (e.g., SNAP, Medicaid)
- The name of the government or Tribal agency that issued the document
- An issue date within the last 12 months or a future expiration date
6. Social Security Number or Tribal ID Number
Provide documentation that includes:
- Your first and last name
- The last 4 digits of your Social Security Number or full Tribal ID
Examples:
- Social Security card
- W-2 from the last 2 years
- Prior year’s state, federal, or Tribal tax return
7. Proof of Life
To confirm you’re alive, submit a document dated within the last 3 months showing your name:
- Current utility bill
- Current income statement, such as a pay stub
- Current mortgage or lease statement
8. Additional Documentation
Depending on your specific situation, you may need to provide:
- Proof of unemployment (e.g., layoff notice, unemployment benefit statement)
- Lifeline Household Worksheet if someone else at your address already receives Lifeline benefits
TruConnect Tablet and Service Plan Options
TruConnect offers a variety of tablet options and service plans designed to keep you connected affordably. Here’s an overview of their current offerings:
Tablet Options
1. Discounted Tablets via Lifeline Program
Eligible customers can purchase a 4G LTE tablet for as low as $10.01 through TruConnect’s Lifeline program. To explore available tablets:
- Via MyTruConnect App: Log in, navigate to “Buy Devices,” and select your preferred tablet.
- Online Store: Visit TruConnect’s Shop to view current tablet offerings.
Note: Availability may vary, and some models, like the Alcatel Joy Tab, might be out of stock.
Service Plan Options
1. Lifeline Program
Designed for eligible low-income individuals, this program offers:
- Free monthly high-speed data
- Unlimited talk and text
- Unlimited hotspot data (up to plan limit)
- Free international calls to 200+ countries
To apply or check eligibility, visit TruConnect’s Lifeline page.
2. Affordable Prepaid Plans
For those not qualifying for Lifeline, TruConnect offers prepaid plans starting at $15/month, featuring:
- Unlimited talk and text
- Flexible data packages
- No contracts or credit checks
Explore these options on TruConnect’s Prepaid Plans page.
Step-by-Step Application Process for TruConnect Free Tablet
Here’s a step-by-step guide to apply for a free or discounted tablet through TruConnect, specifically under the Lifeline program (formerly combined with ACP):
Step 1: Check Eligibility
Before applying, determine if you’re eligible for Lifeline:
- You must have an income at or below 135% of the Federal Poverty Guidelines, or
- You or someone in your household must participate in a government assistance program, such as:
- Medicaid
- SNAP (Food Stamps)
- Supplemental Security Income (SSI)
- Section 8 Housing Assistance
- Veterans Pension or Survivors Benefit
- Tribal TANF, FPHA, or Bureau of Indian Affairs General Assistance
Check eligibility here: TruConnect Lifeline Eligibility
Step 2: Apply Online with TruConnect
Go to the official application page:
Apply for TruConnect Lifeline
- Enter your ZIP code to check if service is available in your area.
- Fill in your personal details.
- Upload the documents you prepared.
- Choose the free plan and opt to receive a discounted tablet for $10.01 (required co-pay).
Note: Tablets are offered under Lifeline with an optional $10.01 payment, not completely free, due to FCC guidelines.
Step 3: Wait for Approval
After submission:
- TruConnect will verify your eligibility through the National Verifier.
- This may take anywhere from a few minutes to a few business days.
- You will receive a confirmation email or text with next steps.
Step 4: Pay for the Tablet
Once approved:
- You’ll receive an option to pay the $10.01 one-time fee via card or other methods.
- Once payment is processed, your tablet will be shipped to your registered address.
Step 5: Activate Your Tablet and Service
When the tablet arrives:
- Follow the instructions to activate it using the SIM card provided.
- Download the MyTruConnect app to manage your data usage, view account details, and access customer support.
Step 6: Maintain Eligibility
To keep your TruConnect service:
- Use the service at least once every 30 days
- Recertify annually to confirm ongoing eligibility
- Keep your information updated with TruConnect
What to Expect After You Apply for a Free Tablet
Once you’ve submitted your application and required documents, here’s what happens next:
1. Application Verification Process
Your application goes through two verification stages:
a. National Verifier Review
- TruConnect sends your application to the National Lifeline Accountability Database (NLAD).
- This federal system verifies your eligibility for Lifeline benefits based on income or government program participation.
- You may be instantly approved, or it might take a few business days if manual review is needed.
b. TruConnect Internal Review
- TruConnect will review:
- Your submitted documents
- Your address and service availability
- That you haven’t already received a device from another provider (Lifeline rules limit one device per household)
What you’ll receive: A confirmation email or text message saying you’ve been approved—or a request for additional information if needed.
2. Tablet Payment Prompt ($10.01)
If you’re approved and opted in for a tablet:
- You will receive instructions to make the one-time co-pay of $10.01, as required by FCC regulations.
- TruConnect accepts credit/debit cards and secure online payments.
You must complete the payment before they ship your tablet.
3. Shipping & Delivery
After your payment:
- Your tablet will be shipped to the address you provided during application.
- Shipping typically takes 7 to 10 business days, depending on availability and your location.
You’ll receive an email or SMS with tracking information once your order is shipped.
4. Activation Instructions
Once you receive your tablet, it comes with:
- A SIM card pre-installed or in the box
- Instructions to activate your Lifeline service and set up your data connection
- Access to the MyTruConnect app, where you can:
- View remaining data
- Add prepaid data if needed
- Contact support
Download the app: MyTruConnect App
5. Ongoing Usage Requirements
To maintain your free service and avoid disconnection:
- Use the service at least once every 30 days (text, call, or browse)
Recertify annually through the National Verifier (TruConnect will remind you)iscount, reducing the cost to as low as $10.01. Here’s a comprehensive guide on how to obtain a discounted tablet from TruConnect:
TruConnect Free Tablet Eligibility Criteria
To apply for a free or discounted tablet through TruConnect’s Lifeline program, you’ll need to provide specific documentation to verify your eligibility. Here’s a comprehensive list of the required documents:
1. Proof of Identity
Provide one of the following:
- Government-issued photo ID (e.g., driver’s license, passport, state ID)
- Birth certificate
- Certificate of U.S. Citizenship or Naturalization
- Permanent Resident Card or Green Card
2. Proof of Age
If you’re under 18 and applying as an emancipated minor:
- Court document or certificate verifying emancipated minor status
3. Proof of Address
Submit a document that includes your name and current physical address:
- Utility bill
- Lease or mortgage statement
- Most recent W-2 or tax return
- Driver’s license or other valid government, state, or Tribal ID
4. Proof of Income
If qualifying based on income (at or below 135% of the Federal Poverty Guidelines):
- Prior year’s state, federal, or Tribal tax return
- Current income statement from your employer or a paycheck stub
- Unemployment or Workers’ Compensation statement of benefits
- Federal or Tribal notice letter of participation in General Assistance
- Divorce decree, child support award, or other official document containing income information
5. Proof of Program Participation
If qualifying through participation in government assistance programs:
- Benefit award letter
- Approval letter
- Statement of benefits
- Benefit verification letter
These documents should include:
- Your name or dependent’s name
- The program name (e.g., SNAP, Medicaid)
- The name of the government or Tribal agency that issued the document
- An issue date within the last 12 months or a future expiration date
6. Social Security Number or Tribal ID Number
Provide documentation that includes:
- Your first and last name
- The last 4 digits of your Social Security Number or full Tribal ID
Examples:
- Social Security card
- W-2 from the last 2 years
- Prior year’s state, federal, or Tribal tax return
7. Proof of Life
To confirm you’re alive, submit a document dated within the last 3 months showing your name:
- Current utility bill
- Current income statement, such as a pay stub
- Current mortgage or lease statement
8. Additional Documentation
Depending on your specific situation, you may need to provide:
- Proof of unemployment (e.g., layoff notice, unemployment benefit statement)
- Lifeline Household Worksheet if someone else at your address already receives Lifeline benefits
TruConnect Tablet and Service Plan Options
TruConnect offers a variety of tablet options and service plans designed to keep you connected affordably. Here’s an overview of their current offerings:
Tablet Options
1. Discounted Tablets via Lifeline Program
Eligible customers can purchase a 4G LTE tablet for as low as $10.01 through TruConnect’s Lifeline program. To explore available tablets:
- Via MyTruConnect App: Log in, navigate to “Buy Devices,” and select your preferred tablet.
- Online Store: Visit TruConnect’s Shop to view current tablet offerings.
Note: Availability may vary, and some models, like the Alcatel Joy Tab, might be out of stock.
Service Plan Options
1. Lifeline Program
Designed for eligible low-income individuals, this program offers:
- Free monthly high-speed data
- Unlimited talk and text
- Unlimited hotspot data (up to plan limit)
- Free international calls to 200+ countries
To apply or check eligibility, visit TruConnect’s Lifeline page.
2. Affordable Prepaid Plans
For those not qualifying for Lifeline, TruConnect offers prepaid plans starting at $15/month, featuring:
- Unlimited talk and text
- Flexible data packages
- No contracts or credit checks
Explore these options on TruConnect’s Prepaid Plans page.
Step-by-Step Application Process for TruConnect Free Tablet
Here’s a step-by-step guide to apply for a free or discounted tablet through TruConnect, specifically under the Lifeline program (formerly combined with ACP):
Step 1: Check Eligibility
Before applying, determine if you’re eligible for Lifeline:
- You must have an income at or below 135% of the Federal Poverty Guidelines, or
- You or someone in your household must participate in a government assistance program, such as:
- Medicaid
- SNAP (Food Stamps)
- Supplemental Security Income (SSI)
- Section 8 Housing Assistance
- Veterans Pension or Survivors Benefit
- Tribal TANF, FPHA, or Bureau of Indian Affairs General Assistance
Check eligibility here: TruConnect Lifeline Eligibility
Step 2: Gather Required Documents
Prepare the following documents (scanned or photographed clearly):
Identification:
- Driver’s license or government-issued ID
Proof of Address:
- Utility bill, lease, or official mail
Proof of Eligibility (choose one of the following):
- Program award/benefit letter (e.g., SNAP, Medicaid)
- Pay stubs or tax return if applying based on income
- Social Security or Veteran benefit statement
- Tribal ID or proof of tribal program participation
Ensure that documents show your full name, program name, and a recent date (within the last year).
Step 3: Apply Online with TruConnect
Go to the official application page:
Apply for TruConnect Lifeline
- Enter your ZIP code to check if service is available in your area.
- Fill in your personal details.
- Upload the documents you prepared.
- Choose the free plan and opt to receive a discounted tablet for $10.01 (required co-pay).
Note: Tablets are offered under Lifeline with an optional $10.01 payment, not completely free, due to FCC guidelines.
Step 4: Wait for Approval
After submission:
- TruConnect will verify your eligibility through the National Verifier.
- This may take anywhere from a few minutes to a few business days.
- You will receive a confirmation email or text with next steps.
Step 5: Pay for the Tablet
Once approved:
- You’ll receive an option to pay the $10.01 one-time fee via card or other methods.
- Once payment is processed, your tablet will be shipped to your registered address.
Step 6: Activate Your Tablet and Service
When the tablet arrives:
- Follow the instructions to activate it using the SIM card provided.
- Download the MyTruConnect app to manage your data usage, view account details, and access customer support.
Step 7: Maintain Eligibility
To keep your TruConnect service:
- Use the service at least once every 30 days
- Recertify annually to confirm ongoing eligibility
- Keep your information updated with TruConnect
What to Expect After You Apply for a Free Tablet
Once you’ve submitted your application and required documents, here’s what happens next:
1. Application Verification Process
Your application goes through two verification stages:
a. National Verifier Review
- TruConnect sends your application to the National Lifeline Accountability Database (NLAD).
- This federal system verifies your eligibility for Lifeline benefits based on income or government program participation.
- You may be instantly approved, or it might take a few business days if manual review is needed.
b. TruConnect Internal Review
- TruConnect will review:
- Your submitted documents
- Your address and service availability
- That you haven’t already received a device from another provider (Lifeline rules limit one device per household)
What you’ll receive: A confirmation email or text message saying you’ve been approved—or a request for additional information if needed.
2. Tablet Payment Prompt ($10.01)
If you’re approved and opted in for a tablet:
- You will receive instructions to make the one-time co-pay of $10.01, as required by FCC regulations.
- TruConnect accepts credit/debit cards and secure online payments.
You must complete the payment before they ship your tablet.
3. Shipping & Delivery
After your payment:
- Your tablet will be shipped to the address you provided during application.
- Shipping typically takes 7 to 10 business days, depending on availability and your location.
You’ll receive an email or SMS with tracking information once your order is shipped.
4. Activation Instructions
Once you receive your tablet, it comes with:
- A SIM card pre-installed or in the box
- Instructions to activate your Lifeline service and set up your data connection
- Access to the MyTruConnect app, where you can:
- View remaining data
- Add prepaid data if needed
- Contact support
Download the app: MyTruConnect App
5. Ongoing Usage Requirements
To maintain your free service and avoid disconnection:
- Use the service at least once every 30 days (text, call, or browse)
Recertify annually through the National Verifier (TruConnect will remind you)